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You can have your orders delivered to a home or work address
that’s convenient for you.
You can enter delivery instructions when you’re placing your
order e.g. “leave with neighbour in house number”. However BangorBang.com are not
liable for any parcels that are lost or stolen if specific delivery
instructions are left for the carrier.
Deliveries are usually within 3-4 working days of placing your
order, although at busy times this may be longer.
We are unable to deliver on Public & Bank Holidays so please
allow an extra working day for this.
Delivery will take place between 09:00 and 18:00 and in some
cases a signature may be required. If nobody is available when your parcel is
delivered and there isn’t a safe place to leave the parcel, the delivery person
may contact you prior to the delivery so kindly give him/her an appropriate
time.
Delivery times and charges vary depending on the destination
country and we will confirm the expected delivery date at the checkout when you
place your order.
Our Standard Delivery time is 7-10 days. It may take longer at
times. We will provide an additional seven days upon receipt of the product for
returns.
If your order has not been delivered within the timescales for
your country, please contact us info@bangorbang.com. Please remember to
include your order number within your message as this will help us speed up the
search for your order.
If we’re unable to locate your parcel. a refund will be issued
to the credit/debit card used for your purchase.
If you think there is a fault with an item you have received,
please return it to us to assess.
If
any product fails to give reasonable wear – due to either defective workmanship
or materials, we will refund you the purchase price.
For customers outside of the Sri Lanka, we will also refund you an amount to
cover your return postage. These amounts vary from country to country and will
be refunded to the card you originally used to pay for your order. This
guarantee is in addition to and does not affect your statutory rights.
If you have received an incorrect item in your order, please info@bangorbang.com with
details of the error. Please remember to include your order number within your
message and we’ll be able to investigate further and resolve the problem.
If
an item is missing from your order, please contact info@bangorbang.comand
let us know exactly what is wrong with your order. Please remember to include
your order number within your message as this will help us speed up the search
for your order details.
If we are unable to locate your missing items, if appropriate, a refund
will be issued to the credit/debit
